Terms of use
Acceptance
By accessing this website you agree to these terms of use. If you do not agree, please do not use the website.
No offer or advice
The content of this website is for information only. It is not an offer, solicitation or recommendation to buy or sell any financial product, and it is not financial, tax or legal advice as defined in the Financial Advisory and Intermediary Services Act 37 of 2002 (FAIS).
Intellectual property
All content, trade marks, names and logos, including A.C.E. and FX212, belong to FX212 (Pty) Ltd or its licensors and may not be reproduced without written permission.
Limitation of liability
To the extent permitted by law, FX212 (Pty) Ltd and CAEP Asset Managers (Pty) Ltd accept no liability for any loss arising from use of, or reliance on, this website or any linked site.
Jurisdiction
These terms are governed by the laws of the Republic of South Africa. The website is not directed at any person in a jurisdiction where its publication or availability is restricted.
Privacy policy
Responsible party
FX212 (Pty) Ltd. Information Officer: Anthony Nathan, anthony@affinio212.com.
What we collect and why
Personal information you submit through this website (such as your name, email address and enquiry) is used to respond to you, to provide requested documents and to meet our regulatory obligations, including those under the Financial Intelligence Centre Act 38 of 2001 (FICA).
Sharing and cross-border transfer
Information may be shared with CAEP Asset Managers (Pty) Ltd and service providers acting on our behalf. Where information is transferred outside South Africa, we do so only in line with section 72 of POPIA.
Your rights
You may request access to, correction or deletion of your personal information, object to processing and withdraw consent. You may lodge a complaint with the Information Regulator (South Africa) at inforeg.org.za.
Regulatory disclosures
Licence
FX212 (Pty) Ltd is a juristic representative of CAEP Asset Managers (Pty) Ltd, an authorised financial services provider, FSP 33933, Category IIA.
Provider details
CAEP Asset Managers (Pty) Ltd, FSP 33933, Category IIA. Physical address and telephone: [details]. Email: anthony@affinio212.com.
Compliance officer: Anthony Nathan, anthony@affinio212.com.
Professional indemnity and fidelity cover: [confirm cover is in place].
Custody and execution
Custody is with Investec Bank Limited. Execution routes through IG Markets.
Risk disclosure
Capital at risk
Capital is at risk. The value of investments can go down as well as up, and investors may not get back the amount invested.
Past performance is not necessarily a guide to future performance. Any back-tested or illustrative results are hypothetical and do not represent actual trading.
Currency and gold markets are volatile, and returns may be affected by exchange-rate movements.
Conflict of interest management policy
Policy
We identify, avoid and, where avoidance is not possible, mitigate and disclose conflicts of interest between ourselves, our associates and our clients.
Scope
This policy applies to FX212 (Pty) Ltd, its director, employees and representatives, and to any associate or third party whose interests could influence the services we provide. It is adopted within the conflict of interest management framework of CAEP Asset Managers (Pty) Ltd, FSP 33933.
Identifying conflicts
A conflict of interest is any situation in which we, or a person connected to us, have an actual or potential interest that may influence the objective performance of our obligations to a client, or prevent us from rendering an unbiased and fair service in the client’s interest. This includes financial interests, ownership interests and relationships with third parties.
Staff must report any actual or potential conflict to the Compliance Officer as soon as they become aware of it. Reported conflicts are recorded in a conflicts register.
Avoiding and mitigating conflicts
Where a conflict can be avoided, we avoid it. Where it cannot, we put measures in place to manage it, such as segregation of duties, independent review of decisions, personal account dealing rules and, where appropriate, declining to act.
We do not offer or accept any financial interest other than those permitted under the FAIS General Code of Conduct. Any immaterial financial interest received from a single third party may not exceed R1,000 in a calendar year and is recorded in a gifts register.
Disclosure
Where a conflict remains after mitigation, we disclose it to the affected client in writing, in clear terms and before or at the time the service is rendered, so that the client can make an informed decision.
Details of our ownership interests and our relationships with associates and product suppliers are available on request from the Compliance Officer.
Training, monitoring and review
All staff and representatives are made aware of this policy and its requirements. The Compliance Officer monitors adherence, and the policy is reviewed at least once a year.
Compliance Officer: Anthony Nathan, anthony@affinio212.com.
Complaints procedure
How to complain
Complaints may be submitted in writing to: Anthony Nathan, anthony@affinio212.com. We will acknowledge your complaint promptly and aim to resolve it within six weeks.
If you are not satisfied
You may refer the matter to the Office of the Ombud for Financial Services Providers (FAIS Ombud), www.faisombud.co.za, telephone 012 762 5000.
PAIA manual
Access to information
This manual sets out the records we hold and how to request access to them, in terms of section 51 of PAIA.
Company and Information Officer
FX212 (Pty) Ltd, 25 Plantation Rd, The Gardens, Johannesburg 2000.
Information Officer: Anthony Nathan, anthony@affinio212.com.
Guide from the Information Regulator
The Information Regulator has published a guide on how to use PAIA and POPIA. It is available from the Information Regulator (South Africa) at inforeg.org.za.
Records we hold
Company records (incorporation documents, statutory registers and minutes); financial and tax records; regulatory and compliance records (including FAIS and FICA records); client records (client information, mandates, correspondence and transaction records); employee records; and supplier and service provider agreements.
Information published on this website is available without a formal request.
How to make a request
Requests must be made in writing to the Information Officer using the prescribed form (Form 2), available from the Information Regulator. The request must identify the record sought, the right the requester is exercising or protecting, and how the requester would like to receive the information.
Prescribed fees may apply. We will respond within 30 days of receiving a complete request, and may extend this period once by up to 30 days where the law permits.
Grounds for refusal
Access may be refused on the grounds set out in Chapter 4 of Part 3 of PAIA, including protection of the privacy of third parties, commercially confidential information, confidential information of third parties and legally privileged records.
If a request is refused, the requester may apply to a court or lodge a complaint with the Information Regulator.
Processing of personal information
We process personal information of clients, prospective clients, employees and suppliers to provide our services, meet our regulatory obligations and run our business. It may be shared with CAEP Asset Managers (Pty) Ltd, regulators and service providers acting on our behalf, and is transferred outside South Africa only in line with section 72 of POPIA.
We apply reasonable technical and organisational measures to keep personal information secure. Further detail is set out in our privacy policy.
Legal information
Company details
FX212 (Pty) Ltd. Company registration number: [number]. Director: Anthony Nathan. Physical address: 25 Plantation Rd, The Gardens, Johannesburg 2000. Telephone: [number]. Email: anthony@affinio212.com.
FX212 (Pty) Ltd is a juristic representative of CAEP Asset Managers (Pty) Ltd, an authorised financial services provider, FSP 33933, Category IIA.